Legal notice, terms of service and privacy

Legal notice

Rentkai is a service published by TM Events & Co SRL, Chaussée de Recogne 18, 6840 Neufchâteau (Belgium), company number (BCE) 0835.240.373, VAT BE 0835.240.373. Contact: the "Report" button in the app or thomas@tmc.lu. Hosting: Railway Corporation (data centres in Singapore).

Terms of service

1. Purpose

These terms govern access to the Rentkai online software (vehicle rental management) by business customers ("the Customer"). The service is for professionals only.

2. Account and trial

The Customer creates a dedicated workspace. A free 14-day trial is offered without payment details. After the trial, without a subscription, the workspace becomes read-only for 30 days and may then be deleted.

3. Prices and payment

Prices are shown excluding taxes, per month, according to the published price list or a specific offer. The subscription is paid monthly in advance by card through Stripe and renews automatically. VAT or applicable taxes are added according to the Customer's country.

4. Term and cancellation

Monthly subscription with no commitment, cancellable at any time from the app; cancellation takes effect at the end of the paid period. Any started month is due.

5. Availability and support

TM Events & Co uses reasonable means to ensure the availability of the service (daily backups, continuous monitoring) and fixes reported issues as quickly as possible. Maintenance interruptions may occur and are announced when possible.

6. Customer data

The Customer remains the owner of its data and can export it at any time. TM Events & Co processes it only to provide the service, as a processor under the GDPR and the Thai PDPA. The Customer is responsible for the lawfulness of the data it records (including its own customers' identity documents) and for informing its customers.

7. Liability

TM Events & Co's liability is limited to direct damages and capped at the amounts paid by the Customer over the last 12 months. The Customer remains solely responsible for its rental contracts, prices and legal and tax obligations.

8. Governing law

Belgian law. Courts of the judicial district of the publisher's registered office (Belgian Luxembourg province), unless mandatory provisions provide otherwise.

Privacy policy

Account data: company name, manager's first name and e-mail, billing data (processed by Stripe). Data entered in the app by the Customer: processed on its behalf only, never sold or used for other purposes. Cookie-free website analytics. Retention: duration of the subscription plus 30 days (backups: 31 days). Access, correction and deletion requests: thomas@tmc.lu.

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