Rentkai is a service published by TMC GROUP S.à r.l., 18 Rue de Capellen, L-8279 Holzem (Luxembourg), Luxembourg Trade Register B245329, VAT LU32224464. Contact: the "Report" button in the app or thomas@tmc.lu. Hosting: Railway Corporation (data centres in Singapore).
These terms govern access to the Rentkai online software (vehicle rental management) by business customers ("the Customer"). The service is for professionals only.
The Customer creates a dedicated workspace. A free 14-day trial is offered without payment details. After the trial, without a subscription, the workspace becomes read-only for 30 days and may then be deleted.
Prices are shown excluding taxes, per month, according to the published price list or a specific offer. The subscription is paid monthly in advance by card through Stripe and renews automatically. VAT or applicable taxes are added according to the Customer's country.
Monthly subscription with no commitment, cancellable at any time from the app; cancellation takes effect at the end of the paid period. Any started month is due.
TMC GROUP uses reasonable means to ensure the availability of the service (daily backups, continuous monitoring) and fixes reported issues as quickly as possible. Maintenance interruptions may occur and are announced when possible.
The Customer remains the owner of its data and can export it at any time. TMC GROUP processes it only to provide the service, as a processor under the GDPR and the Thai PDPA. The Customer is responsible for the lawfulness of the data it records (including its own customers' identity documents) and for informing its customers.
TMC GROUP's liability is limited to direct damages and capped at the amounts paid by the Customer over the last 12 months. The Customer remains solely responsible for its rental contracts, prices and legal and tax obligations.
Luxembourg law. Courts of Luxembourg City, unless mandatory provisions provide otherwise.
Account data: company name, manager's first name and e-mail, billing data (processed by Stripe). Data entered in the app by the Customer: processed on its behalf only, never sold or used for other purposes. Cookie-free website analytics. Retention: duration of the subscription plus 30 days (backups: 31 days). Access, correction and deletion requests: thomas@tmc.lu.